MRCDB 78.0
Kindly be informed new version is available now.
New Part Price
1. FORD RANGER
2. KIA SPORTAGE
3. TOYOTA HILUX
4. VOLVO S60
5. VOLVO S80
Message from AmGeneral Insurance Berhad
Please note that the system will be unavailable for Kurnia and AmGeneral Insurance claims submission from Wednesday, 7th May, 7.00pm until 8:00pm to facilitate TM Engineer to perform a simulation test on the network bandwith utilization.
We apologize for any inconvenience caused.
MRCDB 77.1
Kindly be informed new version is available now.
New Part Price
1. MAZDA
2. PROTON
3. SUZUKI
Important Notice From MRC
VOLKSWAGEN MALAYSIA practices the policy of imposing surcharges for freight and duty on spare parts that are imported. These surcharges are not reflected in the prices provided by MRC as the actual prices can only be ascertained when the spare parts are available.
Message from AmGeneral Insurance Berhad
Please note that the system will be unavailable for Kurnia and AmGeneral Insurance claims notification/ submission from Thu, 24 Apr, 7.00pm until 8:00pm to facilitate TM Engineer to perform a simulation test on the network bandwith utilization.
We apologize for any inconvenience caused.
MRCDB 77.0
Kindly be informed new version is available now.
New Part Price
1. AUDI A6
2. KIA OPTIMA
2. NISSAN GRAND LIVINA
2. PERODUA ALZA
MRCDB 76.0
Kindly be informed new version is available now.
New Part Price
1. AUDI A4
2. BMW X6
3. MITSUBISHI TRITON
4. TOYOTA PERSONA
MRCDB 75.0
Kindly be informed new version is available now.
New Part Price
1. CHEVROLET CAPTIVA
2. CHEVROLET ORLANDO
3. FORD RANGER
4. SUZUKI ALTO
Message From MRC
Energy Efficient Vehicles (EEV) - Hybrids - A training program initiated by Jabatan Pengajian Kolej Kommuniti, Ministry of Education and MRC Malaysia.
Further details can be obtained at
http://www.mrc.com.my/media/download/eev-hybrid-moe-mrc-program/
Message For AmGenreral Insurance Repairer
Kindly be informed that we are having difficulty to connect AmGeneral Insurance Server, so you may experience difficulty to notify cases for AmGeneral Insurance. We will keep inform all of you once we get the reply from AmGeneral Insurance.
Sorry for any inconvenience caused.
Message From MRC
MRC public seminar on Estimating and Repair Methodology will be conducted from March 3-5, 2014 at
MRC training centre in USJ Subang Jaya.
The details are available through the following link to MRC
website:
http://www.mrc.com.my/media/download/estimating-repair-methodology-form/
Happy Chinese New Year
Dear Valued Customers
In welcoming & celebrating the auspicious season of a new beginning, may we wish you a very "Happy & Prosperous New Year" filled with year-round Happiness, Good Health, Abundance and Success.
Gong Xi Fa Cai.
Our office will closed from 30/1/2014 to 03/2/2014. And resume business as usual on 04/2/2014.
MRCDB 74.0
Kindly be informed new version is available now.
New Part Price
1. HONDA CITY
2. PROTON SAGA
2. PROTON SUPRIMA S
2. TOYOTA INNOVA
Message from AmGeneral Insurance
Please note that the system will be unavailable for AMG Claims notification on 15 December 2013(Sunday) due to
AMABPOL teams have disaster recovery activity (DR) on 15th December 2013. However, Kurnia Notification is not affected and is accessible. Sorry for the inconvenience caused.
MRCDB 73.0
Kindly be informed new version is available now.
New Part Price
1. CHEVROLET SONIC
2. HYUNDAI VELOSTER
3. MITSUBISHI MIRAGE
Message from AIA Bhd
Please be advised that with effect from 1st December 2013, all new motor claim intimation for ex-ING motor policy must be submitted to AIA BHD via Merimen System.
Message from Kurnia and AmGeneral Insurance
Please note that the system will be unavailable for Kurnia and AmGeneral Insurance claims notification from Thu, 31 Oct , 6:00pm until Fri, 1 Nov, 6:00am. We apologize for any inconvenience caused.
Message From Kurnia and AmGeneral Insurance
Please note that the system will be unavailable for Kurnia and AmGeneral Insurance claims notification from Thu, 24 Oct, 6.00pm until Sun, 27 Oct, midnight. We apologize for any inconvenience caused.
Eclaims Maintenance
Kindly be informed Eclaims will be having maintenance on 24/10/2013 (2PM - 8PM), and you may experience service intermittent until 27/10/2013. We are appreciated for your patience during this period. Sorry for any inconvenience caused.
MRCDB 70.0
Kindly be informed new version is available now.
New Part Price
1. NISSAN GRAND LIVINA
2. PERODUA MYVI
MRCDB 69.0
Kindly be informed new version is available now.
New Part Price
1. CHEVROLET CRUZE
2. CHEVROLET COLORADO
3. ISUZU N-SERIES
4. KIA SORENTO
5. NISSAN LATIO
6. NISSAN X-TRAIL
7. SUZUKI SWIFT
P1C Dealers
Dear All,
Please be inform that if you are P1C dealers and not able to submit case to Kurnia through Eclaims, please temporary submit your new claim manually to Kurnia until further notice.
Approved Cases In Uiclaims
Dear All,
Please kindly contact us to manually retrieve the Approval Letter and Insurance Report.
You may email to helpdesk@oneworks.com.my for further assistance.
Merge Cases/User
Dear All,
Please refer attached user guide for step to merge Cases / User.
Please Click Here
MRCDB 68.0
Kindly be informed new version is available now.
New Part Price
1. BMW X3
2. FORD MONDEO
3. FORD RANGER
4. MAZDA BT-50
MRCDB 67.0
Kindly be informed new version is available now.
New Part Price
1. KIA FORTE
2. MAZDA 6
3. TOYOTA COROLLA ALTIS
Message From MAA TAKAFUL Berhad
Dear All MAA Takaful Berhad Panel Repairers,
With immediate effect, in the event of an accident involving Perodua vehicles aged three (3) years and below covered by MAA Takaful Berhad, you are required to arrange for towing to the nearest Perodua Service Centre. We regret that any claim submission for repairs of Perodua vehicles below three (3) years by any workshop other than Perodua Service Centre will not be processed. Your strict compliance in this regard is requested.
Please Click Memo Here
MRCDB 66.0
Kindly be informed new version is available now.
New Part Price
1. TOYOTA RUSH
2. TOYOTA VIOS
MRCDB 65.0
Kindly be informed new version is available now.
New Part Price
1. KIA OPTIMA
2. MAZDA 3
3. TOYOTA HILUX
4. TOYOTA PRIUS
Eclaims Maintenance
Kindly be informed Eclaims will be having maintenance from 27/04/2013 (9PM) until 28/04/2013 (8AM), and you may experience service intermittent. We are appreciated for your patience during this period.
Sorry for any inconvenience caused.
Message From Oneworks
Dear All Clients,
Please be advice that we did some enhancement for our system. Please try to clear your browser before you may proceed. Thanks. How to clear browser cookies? Please click HERE
MRCDB 64.0
Kindly be informed new version is available now.
New Part Price
1. MINI COOPER
2. NISSAN NV200
3. NISSAN SYLPHY
4. TOYOTA AVANZA
5. TOYOTA PRIUS C
Message From Kurnia
Dear All Clients,
Please be informed that Kurnia will having system maintenance from 6/4/2013 (7.30pm) to 7/4/2013 (6am) and you may having difficulty during create case for Kurnia.
Sorry for any inconvenience caused.
Message From Oneworks
Dear All Clients,
Recently we are in the midst of upgrade our Eclaims system, we will avoid any unnecessary hiccups to all of you. Please bear with us if it caused any inconvenience caused.
If you encounter any issue, please email to helpdesk@oneworks.com.my. We will solve all the issues asap.
Again, sorry for any inconvenience caused.
MRCDB 63.1
Kindly be informed new version is available now.
New Part Price
1. CHEVROLET (West & East Malaysia)
2. KIA
2. MITSUBISHI
2. NAZA
Message From Kurnia Insurans (Malaysia) Berhad
Dear All Valued Clients,
Effective from 1st Mar 2013, Kurnia Insurans (Malaysia) Berhad officaially changed the company name to AmGeneral Insurance Berhad.
MRCDB 63.0
Kindly be informed new version is available now.
New Part Price
1. NISSAN ALMERA
2. TOYOTA HIACE
Happy Chinese New Year
Dear Valued Customers,
In welcoming & celebrating the auspicious season of a new beginning,
may we wish you a very "Happy & Prosperous New Year"
filled with year-round Happiness, Good Health, Abundance and Success.
¡°Gong Xi Fa Cai.¡±
Our office will closed from 9/2/2013 to 13/2/2013. And resume business as usual on 14/2/2013.
MRCDB 62.1
Kindly be informed new version is available now.
New Part Price
1. Kia
2. Naza
3. Perodua
MRCDB 62.0
Kindly be informed new version is available now.
New Part Price
1. HONDA CR-Z
2. TOYOTA UNSER
MRCDB 61.0
Kindly be informed new version is available now.
New Part Price
1. AUDI A5
2. AUDI Q7
3. HONDA ACCORD
4. KIA SPORTAGE
5. MAZDA 3
6. MINI COOPER
MRCDB 60.0
Kindly be informed new version is available now.
New Part Price
1. CHERY TIGGO
2. FORD EVEREST
3. PEUGEOT 508
MRCDB 59.0
New Part Price
1. BMW X3
2. CHERY EASTAR
3. FORD ESCAPE
4. SUZUKI KIZASHI
MRCDB 58.0
New Part Price
1. BMW 3-SERIES
2. INOKOM ELANTRA
3. MAZDA 3
Eclaims Maintenance
Kindly be informed Eclaims will be down from 21/9/2012 (9.30PM until 11.30PM) for maintenance, and you may experience interuppted services. We are appreciated for your patience during this period because this upgrade is for your benefit.
Sorry for any inconvenience caused
MRCDB 57.0
New Part Price
1. DAIHATSU GRAN MAX
2. INOKON I10
3. MAZDA CX-5
4. TOYOTA AVANZA
MRCDB 54.0
New Part Price
1. BMW Z4
2. NISSAN LIVINA X-GEAR
3. PROTON PREVE
4. TOYOTA HILUX
5. VOLVO C70
MAA Announcement
Malaysian Assurance Alliance Berhad to be known as Zurich Insurance Malaysia Berhad
Kindly be informed that with effective from 30th April 2012 Malaysian Assurance Alliance Berhad (MAA Assurance) will be officially renamed to Zurich Insurance Malaysia Berhad (Zurich Insurance)
There will be no impact on benefits and provisions covered by existing MAA Assurance policies as a result of the company name change. Customers may visit the company new corporate website at www.zurich.com.my for further information.
Zurich Call Centre contact details and the company general line,however, remain unchanged at 1-300-888-622 and 03-21468000 respectively.
MRCDB 53.0
Kindly be informed new version is available now.
New Part Price
1. MAZDA 6
2. PROTON EXORA
3. PROTON SAGA
MRCDB 52.1
Kindly be informed new version is available now.
Updated Part Price
1. MITSUBISHI
2. PROTON
3. VOLVO
MRCDB 52.0
Kindly be informed new version is available now.
New Part Price
1. BMW 3-SERIES
2. NAZA FORZA
3. TOYOTA HILUX
Eclaims Maintenance
Kindly be informed Eclaims will be down from 3/3/2012 (12AM) until 5/3/2012(6AM). We are appreciated for your patience during this period because this upgrade is for your benefit.
Sorry for any inconvenience caused.
MRCDB 51.0
Kindly be informed new version is available now.
New Part Price
1. BMW X1
2. PEUGEOT 3008
3. PEUGEOT 5008
Apology
Eclaims is now resume as normal.
We are sorry for any inconvenience caused.
Eclaims Maintenance
Eclaims will be down from 8/2 9pm until 12am midnight for maintenance. Any inconvenience, we are sorry for it.
Missing Photos Fixed!
Missing photos able to view in Eclaims now.Thank you for your patience.
Sorry for any inconvenience caused.
Photos Missing Issues
We are currently encountering some technical issues regarding missing photos and we are restoring the data. Will keep user inform once the problem solved.
Apologies for any inconvenience caused.
Eclaims Downtime!
Kindly be informed Eclaims will be down from 19/1/2012 (8PM) until 20/1/2012(6AM). We are appreciated for your patience during this period because this upgrade is for your benefit.
Sorry for any inconvenience caused.
MRCDB 50.0
Kindly be informed new version is available now.
New Part Price
1. HYUNDAI AVANTE
2. MAZDA 6
3. TOYOTA VIOS
4. VOLKSWAGEN CROSS POLO
MRCDB 50.1
Kindly be informed new version is available now.
Updated Part Price
1. PERODUA EAST MALAYSIA
GONG XI FA CAI

We wish all have a prosperous Chinese New Year and thanks to our users for your contribution and supports. Last but not least, your feedbacks are the most valuable to us always.
Office will closed on 23rd – 25th Jan 2012 and resume business as usual on 26th Jan 2012.
MRCDB 49.0
Kindly be informed new version is available now.
New Part Price
1. BMW 3-SERIES
2. HYUNDAI TUCSON
3. HYUNDAI SANTA FE
4. INOKOM SANTA FE
5. KIA OPTIMA
6. MERCEDES-BENZ CLS-CLASS
7. PEUGEOT 207
8. VOLVO XC90
Merry Christmas & Happy New Year
In this joyous & holiday season,
we would like to take this opportunity
to thank you for your continued support.
We wish you a Merry Christmas
& A Happy New Year filled with Happiness & Prosperity!
MRCDB 48.2
Kindly be informed new version is available now.
Updated Part Price
1. NAZA
2. NISSAN
3. PEUGEOT
4. PROTON
MRCDB 48.1
Kindly be informed new version is available now.
Updated Part Price
1. PROTON
2. MECERDES-BENX
3. NAZA
Apology for Server Down due to TMNet
Eclaims server is unable to connect is due to TMNet internet down. We feel sorry for the inconvenience that brought to you. However, we would appreciate that for all your patience and understanding that given to us. Thank you.
MRCDB 48.0
Kindly be informed new version is available now.
New Part Price
1. AUDI Q5
2. MERCEDES-BENZ
3. PERODUA MYVI
4. TOYOTA PRIUS
5. VOLVO XC60
MRCDB 47.0
Kindly be informed new version is available now.
New Part Price
1. MAZDA MX-5
2. NISSAN NAVARA
3. PROTON SAGA
Upload Photo/Document Fixed!
Eclaims now is able to upload photos and documents. Thank you for your patience. Once again, we are sorry for any inconvenience caused.
Apology
Eclaims is currently fixing the upload the photo. We are sorry for the inconvenience that brought to you.
Server Down for half day
Eclaims server will be down for half day by this coming Saturday (1/10) starting from 1pm until 8pm. Please be sure your tasks will NOT be carried out during that period. This maintenance is for improving the speed of data processing.
For more info or assistance, kindly call to our Helpdesk.
Sorry for any inconvenience caused.
MRCDB 46.1
Kindly be informed new version is available now.
Updated Part Price
1. PERODUA
2. PERODUA EAST MSIA
MRCDB 46.0
Kindly be informed new version is available now.
New Part Price
1. NAZA CITRA
2. NISSAN MURANO
3. PROTON EXORA
MRCDB 45.0
Kindly be informed new version is available now.
New Part Price
1. BMW X6
2. FORD FIESTA
3. HONDA CR-V
4. MAZDA CX-7
5. MERCEDES-BENZ E-CLASS
6. PROTON EXORA
7. PROTON SAGA
8. VOLVO V50
MRCDB 44.2
Kindly be informed new version is available now.
Updated Part Price
1. PERODUA EAST & WEST MALAYSIA
MRCDB 44.1
Kindly be informed new version is available now.
Updated Part Price
1. PROTON
MRCDB 44.0
Kindly be informed new version is available now.
Updated Part Price
1. HONDA INSIGHT
2. HYUNDAI SONATA
3. NAZA PICANTO
4. NISSAN SERENA
5. PERODUA MYVI
6. VOLVO S40
MRCDB 43.1
Kindly be informed new version is available now.
Updated Part Price
1. PROTON
Eclaims Interruption
We would like to apologize for the inaccessibility of Eclaims this morning between 9:00 AM to 11:00 AM due to some internet routing issue caused by TMNet.
The issue has been fixed promptly by TMNet and Eclaims is now back to usual.
Sorry for any inconvenience caused.
MRCDB 43.0
Kindly be informed new version is available now.
New Part Price
1. INOKOM SANTA FE
2. KIA SPECTRA 5
3. MAZDA CX-9
4. MERCEDES-BENZ C-CLASS
5. NAZA CITRA
6. PERODUA VIVA
7. VOLKSWAGEN TIGUAN
8. VOLKSWAGEN TOUAREG
Notice
Dear workshops,
Due to some technical issues, we are having some difficulties receiving fax at the moment. For top-up, please email your workshop name and the scanned bank-in slip to helpdesk@oneworks.com.my.
We apologize for any inconvenience caused.
Announcement
Dear All,
Kindly be informed that we will be closed on 20th June 2011 for Team Building. All the support emails will be followed up after 3pm. If you encounter any difficulty please feel free to drop us an email at helpdesk@oneworks.com.my
Sorry for any inconvenience caused.
MRCDB 42.1
Kindly be informed new version is available now.
Updated Part Price
1. AUDI
2. KIA
3. NAZA
4. PROTON
5. SUZUKI
MRCDB 42.0
Kindly be informed new version is available now.
New Part Price
1. HYUNDAI SANTA FE
2. MAZDA 5
3. MERCEDES-BENZ S-CLASS
4. NISSAN TEANA
5. PROTON GEN-2
6. VOLKSWAGEN PASSAT CC
7. VOLKSWAGEN SCIROCCO
MRCDB 41.1
Kindly be informed new version is available now.
Updated Part Price
1. PROTON
2. PERODUA EAST & WEST MSIA
Files missing issues
We currently encountering some technical issues regarding files that uploaded by users due to our recent server migration. We are putting our maximum effort to transfer the files manually from the old server to the new server. If you have urgent cases that require prior process, please contact us. Thank you and apologies for the inconvenience caused.
MRCDB 41.0
Kindly be informed new version is available now.
New Part Price
1. MERCEDES-BENZ
Eclaims Downtime!
Kindly be informed Eclaims will be down for 3 days starting from 6/5/2011 (6PM) until 8/5/2011. We are appreciated for your patience during this period because this upgrade is for your benefit.
Sorry for any inconvenience caused.
MRCDB 40.0
Kindly be informed new version is available now. New Part Price
1. HYUNDAI SONATA
2. MERCEDES-BENZ R-CLASS
3. NISSAN TEANA
4. PROTON SAGA
5. TOYOTA HILUX
6. VOLKSWAGEN POLO
2nd Maintenance on Saturday (09/04/2011)
Hi, users! Please copy this IP down: 203.106.238.80. In case you cannot access www.eclaims.com.my and type it into the web browser's address bar.
Sorry for any inconvenience caused.
MRCDB 39.1
Kindly be informed new version is available now.
Updated Part Price
1. FORD
2. HONDA
3. KIA
4. MITSHBISHI
5. NAZA
6. PROTON
MRCDB 39.0
Kindly be informed new version is available now. New Part Price
1. HYUNDAI STAREX
2. HYUNDAI i10
3. PROTON INSPIRA
4. VOLKSWAGEN GOLF
MRCDB 38.0
Kindly be informed new version is available now.
New Part Price
1. MAZDA 8
2. NAZA FORTE
3. NISSAN NAVARA
4. PERODUA MYVI
Happy Chinese New Year
Please be informed that we will be closed from 2nd - 7th February 2011. Office will resume business as usual on 8th February 2011.
Maintenance 15-16 January 2011
Kindly be informed that Eclaims system will down for mantenence from 15th January 2011 9AM to 16th January 2011 9PM.
Sorry for any inconvenience caused.
Posted On : 12th January 2011
MRCDB 37.1
Kindly be informed new version is available now.
Updated Part Price
1. PERODUA
1. PERODUA EAST M'SIA
Posted On : 12th January 2011
MRCDB 37.0
Kindly be informed new version is available now. New Part Price
1. KIA FORTE
2. MERCEDES-BENZ
3. PEUGEOT 308
4. TOYOTA COROLLA ALTIS
Posted On : 12th January 2011
Annoucement : Change Of Eclaims Helpdesk Phone Number
Dear All,
Kindly be informed that we will change our contact number and fax number as following effective 4th January 2011 (Tuesday).
Telephone Number : 03-7989 0220
Fax Number : 03-7989 0202
Posted on : 29th December 2010
Announcement : No Advanced Credit Allowed
Dear All,
Kindly be informed that effective from 1st January 2011, advanced credit limit are not allowed. Please monitor your balance and top up once your balance is not sufficient.
Sorry for your inconvenience caused.
Posted on : 29th December 2010
MRCDB 36.1
Kindly be informed new version is available now.
Updated Part Price
1. Proton
2. BMW
System features Updated.
Dear All,
In order to ease the user on the new itemised discount and betterment, you can amend the discount and betterment for all the parts by updating the disc/betterment rate in Estimate Information page.
Thank you.
Maintenance Issues
Dear All,
We had implemented itemised discount and betterment, which instructed by MRC.
The implementation had caused some issues on the estimate report figure.
The system actually storing the correct figure, but unfortunetely the figure
displayed on screen shows different amount due to the wrong calculation on screen.
You can proceed submitting your report which actually will send the
correct figure as shown in the report.
We are currently fixing the displayed screen, will be done by today.
Sorry for any incovenience caused.
System Maintenance Interruption
We will down for maintenance from 2.30pm to 5.30pm on 8/12/2010.
Sorry for any inconvenience caused.
System Maintenance Done
Dear all, our problem solved. You may upload photos and documents now.
Sorry for any inconvenience caused.
System Maintenance Interruption
Sorry to inform that our photo server having some conneection problem at data center. So, you may having difficulty for upload photos and documents. We will fix the problem as soon as possible.
Sorry for any inconvenience caused.
System Maintenance Interruption
We will down for maintenance from 6pm to 9pm on 2/12/2010.
Sorry for any inconvenience caused.
Itemize Discount & Betterment
Dear Valued Customers,
Kindly be informed with effective from 1 Dec 2010 itemizes for Discount and Betterment will be available in Eclaims.
MRCDB 36.0
Kindly be informed new version is available now.
New Part Price
1. BMW 5-SERIES
2. HONDA CIVIC
3. PROTON SAGA
MRCDB 35.0
Kindly be informed new version is available now.
New Part Price
1. HONDA CIVIC
2. MAZDA 2
3. PEUGEOT
Kurnia Server Down
Dear Valued Customers,
Kindly be informed that Kurnia server down for maintenance on 1 Nov 2010. Please try to notify Kurnia cases on 2 Nov 2010. Sorry for any inconvenience caused.
MRCDB 34.0
Kindly be informed new version is available now.
New Part Price
1. MERCEDES-BENZ B-CLASS
2. Naza 206
3. PROTON SATRIA
Updated Part Price
1. PROTON
Postpaid Services (Franchise Workshop)
To: All Valued Clients (Franchise Workshop)
From: Oneworks Sdn Bhd
We would like to inform you that all franchise workshops are now eligible to use our Postpaid Services. Should you be interested in having this facility, please enquire with us at 03-79858595 or email to helpdesk@oneworks.com.my
Thanks and Regards
The Management
System Maintenance Interruption
We will down for maintenance from 3pm to 5pm on 24/09/2010.
Sorry for any inconvenience caused.
MRCDB 33.1
Kindly be informed new version is available now. Updated Part Price
1. Proton
2. Perodua West Msia
Datacenter Maintenance
Our datacenter is currently having maintenance and will cause service disruption. Sorry for any inconvenience caused.
MRCDB 33.0
Kindly be informed new version is available now.
New Part Price
1. HONDA CITY
2. INOKOM i-30
Updated Part Price
1. HONDA
MRCDB 32.1
Kindly be informed new version is available now.
Updated Part Price
1. Proton
2. Proton Non-OEM
MRCDB 32.0
Kindly be informed new version is available now.
New Part Price
1. HYUNDAI i-30
2. INOKOM i-10
3. MITSUBISHI PAJERO
4. PROTON PERSONA
Updated Part Price
1. HONDA NON-OEM
2. NISSAN NON-OEM
3. PERODUA NON-OEM
4. TOYOTA NON-OEMs
Life is EASIER Now! Submitting your Motor Assist Claims is just a click away!
Please kindly be informed that the E-Claims for Motor Assist will be officially launched on 15 July 2010. Thus, you can submit your motor assist claims of Jerneh Insurance & ING insurance through our new service.
Besides, we would like to inform you that with effect from 26 September 2010 it is compulsory to submit all motor assist claims through E-claims. Any hardcopy invoice submitted after the above date will not be entertained.
If you have any enquiries about E-claim workshop registration, kindly contact us at 03-7985 8595 or log on to www.eclaims.com.my
MRCDB 31.1
Kindly be informed new version is available now.
Updated Part Price
1. Proton
2. Proton Non-OEM
MRCDB 31.0
Kindly be informed new version is available now.
New Part Price
1. FORD Spectron
2. HYUNDAI i-10
3. ISUZU D-Max
4. PERODUA Viva
Updated Part Price
1. BMW
2. KIA (East & West Msia)
3. MAZDA
4. MITSUBISHI Grandis
5. NAZA
6. PERODUA (East & West Msia)
7. VOLVO
Announcement
We would like to inform you that with effect from 15 July 2010, all motor assist claims such as
towing service, foreman service, jumpstart service, change battery service, change tyre service
& minor roadside repair arranged by Jerneh Insurance and ING insurance Motor Assist help line are required to be submitted through Eclaims.
From 26 September 2010 onwards, hardcopy invoice submitted will not be entertained.
If you have any enquiries about E-claim workshop registration, kindly contact us at 03-
79858595
Circular
Registration Form
MRCDB 30.1
Kindly be informed new version is available now.
Updated Part Price
1. Proton
2. Proton Non-OEM
MRCDB 30.0
Kindly be informed new version is available now.
New Part Price
1. BMW
2. Ford
3. Mercedes-Benz
4. Mitsubishi
5. Perodua
Updated Part Price
1. Toyota
2. Perodua
MRCDB 29.1
Kindly be informed new version is available now.
Updated Part Price
1. Hyundai
2. Inokom
3. Peugeot
4. Proton
MRCDB 29.0
Kindly be informed new version is available now.
New Part Price
1. Ford Escape
2. Mazda Tribute
3. Suzuki
Updated Part Price
1. BMW
2. Nissan
MRCDB 28.1
Kindly be informed new version is available now.
Updated Part Price
1. Proton
MRCDB 28.0
Kindly be informed new version is available now.
New Part Price
1. Ford Escape
2. Honda CR-V
3. Mitsubishi Delica
4. Renault Kangoo
MRCDB 27.0
Kindly be informed new version is available now.
New Part Price
1. Honda Accord
Updated Part Price
1. Peugeot
2. Suzuki
~~ GONG XI FAT CAI ~~

We wish all have a prosperous Chinese new year and thanks to our users for their contributions and supports. Last but not least, your feedbacks are the most valuable to us always.
Office will be closed on 13th ~ 18th Feb 2010
MRCDB 26.0
Kindly be informed new version is available now.
New Part Price
1. Honda Accord
Updated Part Price
1. Proton
2. Honda
3. Ssangyong
4. Toyota
Federal Territory Day
Kindly informed that OneWorks will be closed on the 1st Feb 2010 (Monday) for Federal Territory Day.
MRCDB 25.1
Kindly be informed new version is available now.
Updated Part Price
1. Perodua West Msia
2. Perodua East Msia
Memo : Oneworks Sdn Bhd
Dear Valued Clients and Partners,
Oneworks Sdn Bhd would like to thank you for the strong support that we have received over the years. We wish to announce several changes to our management team following the departure of our CEO, Andrew See on the 1st Jan 2010 effective immediately. Please find the attached memo for our new management team.
Memo
MRCDB 25.0
Kindly be informed new version is available now.
New Part Price
1. Isuzu D-Max
2. Mazda 3
3. Renault Scenic
4. Toyota Vios
5. Volvo 940
Updated Part Price
1. Proton
MRCDB 24.0
Kindly be informed new version is available now.
New Part Price
1. Chery Tiggo
2. Mitsubishi Pajero
3. Mercedes Benz A-Class
4. Proton Saga
Updated Part Price
1. Proton
2. Citroen
3. Kia East & West Msia
MRCDB 23.0
Kindly be informed new version is available now.
New Part Price
1. Chery QQ
2. Mitsubishi Lancer
3. Proton Exora
4. Renault Scenic
5. Volvo 940
Updated Part Price
1. Proton
2. Inokom
3. Hyundai
System Maintenance
Kindly be informed, system will be down from 14th Nov 2009, 8.00pm till 15th Nov 2009, 10.00pm for scheduled maintenance and enhancement. Sorry for any inconvenience caused.
MRCDB 22.0
Kindly be informed new version is available now.
New Part Price
1. Chery
2. Honda Accord
3. Mercedes Benz
4. Nissan
Updated Part Price
1. Proton
MRCDB 21.0
Kindly be informed new version is available now.
New Models
1. Chevrolet Captiva
2. Citroen C4
3. Mitsubishi Lancer
4. MItsubishi Grandis
Updated Part Price
1. Toyota
2. Proton
MRCDB 20.1
Kindly be informed new version is available now, effective from 4/8/2009.
Updated Part Price
1. Perodua Non-OEM
2. Honda Non-OEM
3. Proton
MRCDB 20.0
Kindly be informed new version is available now.
New Part Price
1. BMW 7-Series
2. Chevrolet Aveo
3. Citroen C2,C5 and C8
4. Mitsubishi Triton
5. Proton Gen-2
6. Nissan Urvan
Updated Part Price
1. Proton
2. Skoda
3. Toyota
MRCDB 19.2
Kindly be informed new version is available now
Updated Part Price
1. Nissan
MRCDB 19.1
Kindly be informed new version is available now. Updated Part Price
1. Isuzu
2. Hicom
MRCDB 19.0
Kindly be informed new version is available now.
New Part Price
1. Citroen Xsara
2. Citroen Evasion
3. Honda City
4. Hyundai Azera
5. Isuzu D-MAX
6. Nissan Grand Livina
7. Proton Persona
8. Skoda Octavia
9. Skoda Superb
Updated Part Price
1. Perodua (W & E)
MRCDB 18.2
Kindly be informed new version is available now, effective from 29/4/2009.
Updated Part Price
1. Proton
2. BMW
MRCDB 18.1
Kindly be informed new version is available now, effective from 24/2009.
Updated Part Price
1. Nissan
2. Proton
3. Proton Non-OEM
KURNIA PANEL WORKSHOP SURVEY 2009
Pursuant to the FY0910 review exercise of the panel status of all panel workshops, we are currently conducting a survey in order to update your workshop profile. A Panel Workshop Circular No. 3 of 2009 dated 02/04/2009 was issued to all panel workshops via email. Please check your email immediately as the due date for submission was on 15/04/2009. If you have responded, kindly ignore this message. Should you require further clarification, pls contact Yati / Aniza at 1706 / 1705 respectively.
Workshop Management
Motor Product Division
Kurnia Insurans (M) Bhd
MRCDB 18.0
Kindly be informed new version is available now. Effective from 6/4/2009.
New Part Price
1. Citroen C3
2. Citroen Berlingo
3. Nissan Latio
Updated Part Price
1. Mercedes-Benz
2. Mitsubishi
3. Proton
MRCDB 17.1
MRCDB 17.1
Kindly be informed new version is available now, effective from 31/3/2009.
Updated Part Price
1. Chevrolet
2. Toyota
3. Perodua East & West Msia
4. Perodua & Proton NON-OEM
MRCDB 17.0
Kindly be informed new version is available now.
New Part Price
1. BMW 7-Series
2. Hyundai XG
3. Perodua MYVI
Updated Part Price
1. Perodua (EMsia)
2. Toyota
MRCDB 16.1
Kindly be informed new version is available now.
Updated Part Price
1. Proton
2. Naza
MRCDB 16.0
Kindly be informed new version is available now.
New Part Price
1. BMW 1 Series
2. Hyundai Getz
3. Inokom Getz
4. Skoda Fabia
5. Volvo S80
6. Volvo XC90
Updated Part Price
1. Dahaitsu
2. Isuzu
3. Kia
4. Nissan
5. Proton
6. Ssangyong
MRCDB 15.0
Kindly be informed new version is available now.
New Part Price
1. Audi A6 4 Door Saloon 2.0 TFSI(C6)
2. Audi A6 4 Door Saloon 2.4 Multitronic(C6)
3. Audi A6 4 Door Saloon 3.0 Multitronic(C6)
4. Audi A6 4 4 Door Saloon 3.0 Tiptronic Quanttro(C6)
5. Hyundai Getz 5 Door H/Back 1.4 (A)
6. Hyundai Getz 5 Door H/Back 1.4 (M)
7. Mitsubishi Storm 4 Dr P/Up D-Cab 3.0 GLS V6(K76T)
8. Naza Suria 5 Door H/Back 1.1 GS
9. Naza Suria 5 Door H/Back 1.1 LS
Updated Part Price
1. Perodua (Non-OEM)
MRCDB 14.0
Kindly be informed new version is available now.
New Part Price
1. Audi A4 2.0 (B7)
2. Audi A4 2.0 TFSI(B7)
3. Audi A4 2.0 Quanttro TFSI (B7)
4. Audi A4 2.0 Avant (B7)
5. BMW X3 2.0 d(E83)
6. BMW X3 2.5 i(E83)
7. BMW X3 3.0 i(E83)
8. KIA RIO 1.3 LS
9. KIA RIO 1.5 LS
10.MAHINDRA SCORPIO 2.5 Turbo Diesel
Updated Part Price
1. Honda
2. Proton
MRCDB 13.1
Kindly be informed new version is available now.
Updated Part Price
1. Produa East & West Malaysia
MRCDB 13.0
Kindly be informed new version is available now.
New Part Price
1. Audi A4 1.8 T(B6)
2. Audi A4 1.8 T Avant (B6)
3. Mazda BT-50 2.5 (A)
4. Mazda BT-50 2.5 (M)
5. Toyota Camry E 2.0
6. Toyota Camry G 2.0
7. Toyota Camry V 2.4
8. Volvo S60 T5 2.0
9. Volvo S60 T5 2.3
10.Volvo S60 T5 2.4
Updated Part Price
1. Chevrolet
2. Perodua (EM & WM)
3. Proton
Happy Deepavali
From everyone at OneWorks.
MRCDB 12.0
Kindly be informed new version is available now.
New Part Price
1.Mazda 3 - 4 Dr Saloon - 1.6
2.Mazda 3 - 4 Dr Saloon - 2.0
3.Mazda 3 - 5 Dr H/Back - 1.6
4.Mazda 3 - 5 Dr H/Back - 2.0
5.Toyota Land Cruiser Prado - 5 Dr 4x4 GX(M) - 2.7
6.Toyota Land Cruiser Prado - 5 Dr 4x4 VX(A) - 2.7
7.Toyota Land Cruiser Prado - 5 Dr 4x4 VX(A) - 3.0
Update part price
1. Proton
2. Ssangyong
To: All MAA Users
Please be advised that MAA Motor Claims system will be shutdown from 6.00pm Tuesday till Sunday for enhancement purposes. The system will be resumed on Monday ( 06/10/2008). During the shutdown period, you may still submit the claim notification , claim documents or adjuster report to one works system, MAA will attend to the claim matter on next Monday (06/10/2008).
MAA Takaful Berhad
Please be informed MAA Takaful online claims form is availble. Effective 18 September 2008.
MRCDB 11.1
Kindly be informed new version is available now.
Updated Part Price
1. Produa East & West Malaysia
2. Proton
MRCDB 11.0
Kindly be informed new version is available now.
New Part Price
1. BMW X5 Series
2. Hyundai Accent
3. Hyundai Elantra
4. Mahindra Scorpio
5. Toyota Hilux
6. Volvo S40 / V50
Updated Part Price
1. Toyota
2. Proton
3. Perodua East Malaysia
New Interface
An new interface was introduced in creating new case. If any support, please contact us.
MRCDB 10.0
Kindly be informed new version is available now.
New Part Price
1. Mazda
2. Ssangyong
3. Volvo
4. Perodua
Updated Part Price
1. Perodua East Msia Price
2. Proton
MRCDB 9.1
Kindly be informed new version is available now.
Updated Part Price
1. Proton
MRCDB 9.0
Kindly be informed new version is available now.
New Part Price
1. BMW 5-SERIES 2.0 520i(E60) - 4 Dr Saloon
2. BMW 5-SERIES 2.5 523i(E60) - 4 Dr Saloon
3. BMW 5-SERIES 3.0 525i(E60) M54 - 4 Dr Saloon
4. BMW 5-SERIES 3.0 525i(E60) N52 - 4 Dr Saloon
5. BMW 5-SERIES 3.0 530i(E60) M54 - 4 Dr Saloon
6. BMW 5-SERIES 3.0 530i(E60) N52 - 4 Dr Saloon
7. BMW 5-SERIES 3.0 530d(E60) M57N - 4 Dr Saloon
8. PEUGEOT 206 2.0 GTi - 3 Dr H/Back
9. PEUGEOT 807 2.0 ST - MPV
10.TOYOTA INNOVA 2.0 E(A) - MPV
11.TOYOTA INNOVA 2.0 E(M) - MPV
12.TOYOTA INNOVA 2.0 G(A) - MPV
13.TOYOTA INNOVA 2.0 G(M) - MPV
14.VOLVO V70 2.3 XC - Station Wagon
Updated Part Price
1. Mazda
2. Proton
MRCDB 8.0
Kindly be informed new version is available now.
New Part Price
1. Mazda 5 - MPV 2.0
2. Naza Sutera - 5 Dr H/Back GS(M)
3. Naza Sutera - 5 Dr H/Back GS(A)
4. Peugeot 406 - 2 Dr Coupe
5. Toyota Corolla - GLi (A)
6. Toyota Corolla - SE-G (M)
7. Toyota Corolla - SE-G (A)
8. Volvo XC90 - 5 Dr SUV T(A)
9. Volvo XC90 - 5 Dr SUV T6(A)
Updated Part Price
1. Honda
2. Peugeot
3. Proton
4. SSangYong
MRCDB 7.1
Kindly be informed new version is available now.
Updated Part Price
1. Proton
Non-OEM Price Updates
1. Proton
Adjuster Module Enhancement
Please be informed, a new control feature will be added by today afternoon (29 April 2008), where adjuster with Level 2 will not able to view the Submitted report. Please contact us if you have any queries.
MRCDB 7.0
Kindly be informed new version is available now.
New Part Price
1. BMW 3-SERIES 2.0 320i(E90) - 4 Dr Saloon
2. BMW 3-SERIES 2.5 325i(E90) - 4 Dr Saloon
3. BMW 3-SERIES 3.0 330i(E90) - 4 Dr Saloon
4. Mitsubishi-Outlander 2.4 - 5 Dr SUV
5. Mitsubishi-Space Gear 2.4 - MPV
6. Peugeot-406 2.0 ST(std) (A) - 4 Dr Saloon
7. Peugeot-406 2.0 ST(std) (M) - 4 Dr Saloon
8. Peugeot-406 2.0 ST(Deluxe) (A) - 4 Dr Saloon
9. Peugeot-406 2.0 ST(Deluxe) (M) - 4 Dr Saloon
Updated Part Price
1. Proton
To: All Adjusters (Kurnia cases)
Please be informed all the online KURNIA supplementary assignments will need to be verified with Kurnia Person in charge before proceed to survey.
MRCDB 6
Kindly be informed new version is available now.
New Part Price
1. Proton Saga 1.3 N-Line (M) - 4 Dr Saloon
2. Proton Saga 1.3 B-Line (A) - 4 Dr Saloon
3. Proton Saga 1.3 B-Line (M) - 4 Dr Saloon
4. Proton Saga 1.3 M-Line (A) - 4 Dr Saloon
5. Proton Saga 1.3 M-Line (M) - 4 Dr Saloon
Updated Part Price
1. Proton
MRCDB 5.1
Kindly be informed new version is available now.
Updated Part Price
1. Proton
Non-OEM Price Updates
1. Honda
2. Nissan
3. Perodua
4. Proton
5. Toyota
MRCDB 5.0
Kindly be informed new version is available now.
New Part Price
1. Isuzu D-Max 2.5 LS(M)4X2-4 Dr Pick-up
2. Isuzu D-Max 3.0 LS Ddi iTEQ(A)4X4-4 Dr Pick-up
3. Isuzu D-Max 3.0 LS Ddi iTEQ(B)4X4-4 Dr Pick-up
4. LandRover Defender 2.5 - 2 Dr Pick-up
5. Peugeot 307 1.6 XS - 5Dr H/Back
6. Peugeot 307 1.6 SW - Station Wagon
7. Peugeot 407 2.0 XS - 4Dr Saloon
8. Peugeot 407 2.0 Evente - Station Wagon
9. Toyota Vios 1.5 (E,G)- 4 Dr Saloon
Updated Part Price
1. Proton
2. Mitsubishi
3. Ssangyong
Gong Xi Fa Cai
We wish all have a prosperous Chinese new year and thanks to our users for their contributions and supports. Last but not least, your feedbacks are the most valuable to us always.Holidays: 6th ~ 11th Feb 2008
Upload Photo
Photos are required to enter Description before upload now for better control in managing photos. Any question please contact OneWorks.
MRCDB 4.0
Kindly be informed new version is available now.
New Part Price
1. BMW 5-Series 2.0 520i(E39)- 4 Door Saloon
1. BMW 5-Series 2.5 523i(E39)- 4 Door Saloon
1. BMW 5-Series 2.5 525i(E39)- 4 Door Saloon
1. BMW 5-Series 2.8 528i(E39)- 4 Door Saloon
1. BMW 5-Series 3.0 530i(E39)- 4 Door Saloon
Updated Part Price
1. Proton
MRCDB 3.0
Kindly be informed new version is available now.
New Part Price
1. Chevrolet Nabira 1.8 - MPV
2. Chevrolet Nabira 2.2 - MPV
3. PEUGEOT 206 1.6 - 2Dr H/Back
4. Perodua Kelisa 1.0 EZQ - 5 Dr H/Back
5. Perodua Kelisa 1.0 GXQ - 5 Dr H/Back
6. Perodua Kenari 1.0 RS - Mini Wagon
7. Proton Persona 1.6 Base Line (A) - 4 Dr Saloon
8. Proton Persona 1.6 Base Line (M) - 4 Dr Saloon
9. Proton Persona 1.6 Medium Line (A) - 4 Dr Saloon
10. Proton Persona 1.6 Medium Line (M) - 4 Dr Saloon
11. Proton Persona 1.6 High Line (A) - 4 Dr Saloon
Updated Part Price
1. Proton
2. Perodua (E.Msia)
System Maintenance (04/12/07)
Kindly be informed, system will be down at 6.30pm to 7.30 pm (04/12/2007-Tuesday) for scheduled maintenance and enhancement. Sorry for any inconvenience caused.
MRC2 Implemented
Effective from 1 November 2007, kindly be informed that system is upgraded to MRC2, include:1. Job Allowance
2. Corrosion time
3. Labour and Paintwork combined
4. New paint type is introduced
Latest MRC2 Version is MRC DB 2.1.
Please contact us if you encountered any difficulties.
MRC Version 53.1
Kindly be informed new version is available now.
Implemented on 30 Oct 2007.
Updated Part Price
1. Proton
Updated NOEM Price
1. Proton
2. Perodua
Updated East Malaysia Price
1. Perodua
System Maintenance (31/10/07)
Kindly be informed, system will be down at 5pm (31/10/2007-Wednesday) until 12am for scheduled maintenance and enhancement. Sorry for any inconvenience caused.
MRC Version 53.0
Kindly be informed new version is available now.
Implemented on 22 Oct 2007.
New Part Price
1. PEUGEOT 206 5 Dr. H/Back 1.4 XR
2. PEUGEOT 206 5 Dr. H/Back 1.6 XT
3. PROTON SAVVY 5 Dr H/Back 1.2 R3(A)
4. PROTON SAVVY 5 Dr H/Back 1.2 R3(M)
5. PROTON SAVVY 5 Dr H/Back 1.2 (A)
6. PROTON SAVVY 5 Dr H/Back 1.2 (M)
7. PROTON SAVVY 5 Dr H/Back 1.2 Lite(A)
8. PROTON SAVVY 5 Dr H/Back 1.2 Lite(M)
Updated Part Price
1. Proton
Updated NOEM Price
1. Proton
2. Perodua
3. Honda
Announcement !
To all Kurnia workshops: Effective from today(12/10/2007:Friday), workshop need to upload compulsory document before submission.
For technical issue, please contact Oneworks Supports.
Or You can contact Kurnia - Mr Yap Tim Ming(7875 3333) for any queries.
Announcement
Daily supports will not be available on this coming Friday. (5 Oct 2007).
Sorry for any inconvenienced caused.
MRC Version 52.1
Kindly be informed new version is available now.
Implemented on 1 Oct 2007.
Updated Part Price
1. Proton
MRC Version 52.0
Implemented on 22/9/2007.
New Part Price
1. Mitsubishi Airtrek 5 Door SUV 2.0 V(A)
2. Mitsubishi Airtrek 5 Door SUV 2.0 Turbo(A)
3. Toyota Avanza MPV 1.3 (A)
4. Toyota Avanza MPV 1.3 (M)
5. Toyota Avanza MPV 1.3 E(A)
6. Toyota Avanza MPV 1.3 E(M)
7. Toyota Avanza MPV 1.3 G(A)
Updated Part Price
1. Proton
MRC Version 51.1
Updated Part Prices
1. Proton
MRC Version 51.0
New Part Prices
1.Perodua Viva 5 Door H/Back 660 EX
2.Perodua Viva 5 Door H/Back 850 EX
3.Perodua Viva 5 Door H/Back 1.0 EZ
4.Perodua Viva 5 Door H/Back 1.0 EZi
5.Perodua Viva 5 Door H/Back 1.0 SX
6.Perodua Viva 5 Door H/Back 1.0 SXi Updated Part Prices
1. Proton
2. Perodua East Malaysia
System Maintenance (25/8/07)
Kindly be informed, system will be down at 3pm until 12am (Saturday-25/8/2007) for scheduled maintenance. Sorry for any inconvenience caused.
System Updates !!
Kindly be informed, maximum allow file size for photograph will be set as 200KB.
This will be implemented on Thursday noon.(9/8/2007) Pls set your digital camera accordingly.
MRC Version 50.0
New Part Prices
1. BMW 3 Series(E46)
2. CHEVROLET OPTRA5
3. HYUNDAI MATRIX
4. INOKOM MATRIX
5. MAZDA 6
Updated Part Prices
1. Audi
2. Proton
System Maintenance (1/8/07)
Kindly be informed, system will be down at 1pm for maintenance. It will took about 20 minutes. Sorry for any inconvenience caused.
MRC Version 49.2
New release implemented 21/7/2007. The Release includes:
1. Perodua West Part Prices
MRC Version 49.1
New release implemented 16/7/2007. The Release includes:
1. Proton Parts Price updates
2. Perodua East Part Prices
MRC Version 49.0
New release on MRC Part Price. Implemented dated 3/7/07. New price available for : Chevrolet Optra,Perodua MyVi (03/07),Ssangyong Rexton 2.
MRC Version 48.1
Kindly be informed MRC 48.1 is available now (21/6/2007). Some updates on Proton part prices and Proton NOEM prices.
MRC Version 48.0
Kindly be informed MRC Version 48.0 is available in eclaims. Date implemented 8 June 2007.
System Enhancement
Users are only allowed to upload 10 files per batch. This restriction will be implemented at 4pm today (24/5/2007). Sorry for any inconvenience caused.
Eclaims Motor is MRC compliant.
EClaims Motor is utilizing the MRC database, with effective on 16 March 2003. Please refer to your log-in messages for more information.
MSC Status!
OneWorks obtained MSC status with innovative claims solution.